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Getting ready for 🛠️ reno season? Save 10% on select products at checkout* with "ready10"
Getting ready for 🛠️ reno season? Save 10% on select products at checkout* with "ready10"

Here To Help

We're all ears and full of fresh ideas. We look forward to helping you!

Rise Customer Service is available via phone weekdays from 9am to 5pm Eastern.


(855) 321-7473

Prefer email? No problem! Please complete the form below and we'll be in touch within 24 hours.


Looking for an update on your order? Call, email or check your order status.


Reduced Holiday Customer Service Hours

Thursday December 22 - 8 a.m. - 5 p.m.

Friday December 23-  8 a.m. - 5 p.m.  .

Saturday December 24 - Closed (Christmas Eve)

Sunday December 25 - Closed (Christmas Day)

Monday December 26 - Closed (Boxing Day)

Tuesday December 27 -  Closed (Boxing Day Observed)

Wednesday December 28 - 8 a.m. - 5 p.m.

Thursday December 29 - 8 a.m. - 5 p.m.

Friday December 30 -  8 a.m. - 5 p.m.

Saturday December 31 - Closed (New Years Eve)

Sunday January 1 - Closed (New Years Day)

Monday January 2 - Closed (New Years Day Observed)

Inquiring about an order? Please include the email used to place the order and order number. We look forward to assisting you!